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Terms of Use Agreement:

I. Terms of Use

This Terms of Use Agreement sets forth the Agreement between ("Vitamin Discount Center" or "we") and each user ("you" or "user") governing the use by you of this site. All orders accepted by Vitamin Discount Center on this site are fulfilled by Vitamin Discount Center in accordance with the terms and conditions as set forth here. Please read this Agreement carefully before using this site. Using this site implies that you agree to this Terms of Use Agreement. If you do not agree to the terms and conditions contained in this Terms of Use Agreement, you may not access or otherwise use this site. This Agreement only applies to transactions or the relationship between the parties that is related to the use of this web site and only this web site and/or the purchase and sale of merchandise through this web site and only this web site.

II. Not Healthcare Advice

The products, information, and other content provided on and through this site, including without limitation any products, information, services and other content provided on any Linked Site, are provided for informational purposes only. The products and information provided by this site are provided to facilitate discussions with your physician or other healthcare professional or provider (collectively, "Healthcare Provider") regarding the various treatments available. The information provided on this site and Linked Sites, including without limitation information relating to medical and health conditions, products and treatments, is often provided in summary or aggregate form. It is not intended as a substitute for advice from your Healthcare Provider, or any information contained on or in any product label or packaging. You should not use the information provided on this site for diagnosis or treatment of any health matter or for prescription of any medication or other treatment. We recommend that you always speak with your Healthcare Provider, and carefully read all information provided by the manufacturer of a product and on or in any product label or packaging, before using any medication or nutritional, herbal or homeopathic product, before starting any diet or exercise program or before adopting any treatment for a health matter. Each person is different, and the way you react to a particular product may be significantly different from the way other people react to the same product. You should also consult your physician or Healthcare Provider regarding any interactions between any medication you are currently taking and nutritional supplements.

Vitamin Discount Center is not responsible for any product sold on this site or any claims of quality or performance made on this site, including any claims of quality or performance made on or through any site to which this site links (each a "Linked Site"). Be advised that other sites on the Internet, including without limitation Linked Sites, may contain material or information that some may find offensive or inappropriate; or that is inaccurate, untrue, misleading or deceptive; or that is defamatory, libelous, infringing of others' rights or otherwise unlawful. Vitamin Discount Center expressly disclaims any responsibility for the content, legality, decency, or accuracy of any information, and for any products and services, that appear on any web site other than the Vitamin Discount Center’s Web Site (“VDC Site”) or on any Linked Site.

III. Third Party Sites and Links

Vitamin Discount Center has provided THIRD PARTY links on our site only to provide convenience for you. THIRD PARTY is defined as any individual or company outside of Vitamin Discount Center and the individual user. If you choose to use these THIRD PARTY links, you will leave our site. Be advised that you will be subject to the THIRD PARTY’s privacy policies anytime you click on links that take you to THIRD PARTY Websites. We do not endorse or control the content of THIRD PARTY websites or information and as so you agree that Vitamin Discount center is not responsible for or liable for any of the offerings of any THIRD PARTY website.

If you choose to engage in any dealings with any THIRD PARTY website linked on our site, Vitamin Discount Center is not responsible for those proceedings, including: Loss, damage, or any form of result from such dealing.

IV. No Warranty

Vitamin Discount Center is providing this site and its contents on an "as is" basis. Vitamin Discount Center and its officers, directors, employees, agents, licensors, suppliers, content providers and the like (together, "affiliates") make no representations or warranties of any kind, express or implied, with respect to this site or its contents, including without limitation the products and information offered or sold on or through this site or any Linked Site and the uninterrupted and error-free use of this site. Vitamin Discount Center and its affiliates expressly disclaim all such representations and warranties, including without limitation all warranties of merchantability, accuracy, timeliness, completeness, fitness for a particular purpose and non-infringement. Vitamin Discount Center and its affiliates do not warrant that the site or files available on the site will be free from corrupted data, computer viruses, or similar destructive or contaminating objects or code. No oral or written statements by Vitamin Discount Center or its affiliates will create any warranty not expressly set forth herein. Be advised that your use of this site and any Linked Site is at your sole risk.

V. User Data Collection

A. General Information Collection

When you use the Vitamin Discount Center Web Site (“VDC Site”) some basic general information may be collected. This information may be used to improve the VDC Site and make your use of the VDC Site more agreeable and efficient. Cookies may also be used to help us determine what services you use and the support required, and to help us identify and solve problems you may have when using the VDC Site. This general information is used for internal purposes only.

B. Personal Information and Changes Thereto

When you set up an account on the VDC Site or make purchases from the VDC Site, we collect personal information (which you provide) that may include your (referred to collectively as "Personal Information"):

  • First and last name
  • Billing address
  • Shipping address
  • Other shipping addresses
  • Email address
  • Phone number
  • Credit card account number
  • Items purchased from us
  • Browsing, buying, and selling patterns.

You can change or update your Personal Information on the VDC Site by changing your account information.

C. Personal Information Protection

We may need to ask for your name, shipping and billing addresses and credit card number(s) so that we may provide you with the goods that you purchase on the VDC Site. If you also provide us with your email address, we may use it to provide you with information about your order. We may also send out emails from time to time, including newsletters, to people who have placed an order with us online, offering them more discounts, coupons, or other deals as well as valuable information from Vitamin Discount Center. Your telephone number will be used by Vitamin Discount Center when our customer service representatives need to contact you about an order you placed on the VDC Site.

Vitamin Discount Center wants you to know that your Personal Information is used internally only and only in a manner that does not readily identify you to a third party.

Vitamin Discount Center does not share with any third party any Personal Information that is obtained from our customers who have purchased merchandise through our website or through purchases in our retail stores.

Vitamin Discount Center does not knowingly collect or use any Personal Information from children under the age of 13 years without obtaining a consent from a parent or legal guardian.

D. Cookie Security

To shop online at Vitamin Discount Center, your browser will need to be configured to accept cookies. If your cookie settings are not configured to accept or allow cookies from our site, you will not be able to shop through our online store, VDCUSA.com. Please refer to your specific browser’s instructions or help page to determine how to enable cookies on your internet browser.

Pop-up blockers may prevent additional pop-up windows from opening in your browser, including other "good" software. If you disable JavaScript pop-up ad windows, you may also disable other website functionality that uses JavaScript. If you're using a pop-up blocker that allows you to designate "pop-up friendly" sites, please refer to your software application’s manual or Help files to learn how to add www.vdcusa.com to your approved list.

E. User Information and Content

Outside of certain processes that involve personally identifiable information which is discussed under the Personal Information Protection provision of this Agreement, there are certain areas of our website where user interaction is encouraged and content posts are allowed. Post made by website users under these conditions in our public forums or comment sections is defined as USER CONTENT by other users. Vitamin Discount Center has designed this site to be a safe place to share USER CONTENT, however, Vitamin Discount Center cannot guarantee that other users will not misuse the content you share and therefore state that we are not responsible for misuse or misappropriation of any USER CONTENT. For this reason, if there is content that you want to keep confidential or do not want others to use, including personally identifiable information do not post that content to our USER CONTENT portion of the site.

Any USER CONTENT you post to this website will be considered non-confidential and non-proprietary, granting Vitamin Discount Center a non-exclusive right and license to use content however we deem fit. You acknowledge that Vitamin Discount Center may release USER CONTENT, if deemed necessary by the law or in good faith.

You acknowledge knowing that the posting of USER CONTENT to or through this site is voluntary. If you do not wish to be subject to your User Information and Content terms and agreements, do not post on our site. We may, but are not obligated to monitor USER CONTENT, which includes the right to remove any content that we deem inappropriate or unacceptable. Vitamin Discount Center has no obligation to review, or respond to any user content. Vitamin Discount Center does not endorse or have control over USER CONTENT. Content is not reviewed by Vitamin Discount Center before it is posted and USER CONTENT does not reflect the beliefs and values of Vitamin Discount Center. We do not ensure the accuracy or correctness of USER CONTENT, as a result, it is the user’s responsibility to evaluate USER CONTENT, and your responsibility to accept repercussions for taking any advice, tips, or information generated in the USER CONTENT section of our site.

VI. Site Usage/Termination of Usage

You agree to maintain the security of your account on the site, including the security of your password and other confidential information relating to the use of the site and your account on the site. You agree to be responsible for all charges resulting from the use of your account on the site, including charges resulting from unauthorized use of your account prior to your taking steps to prevent such occurrence by changing your password and notifying Vitamin Discount Center. You agree to use this site only for lawful purposes, and that you are responsible for your use of and communications on the site. You agree not to post on or transmit through this site any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful or otherwise objectionable material of any kind, including without limitation any material that encourages criminal conduct or conduct that would give rise to civil liability, infringes others' intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use this site in any manner that interferes with its normal operation or with any other user's use and enjoyment of the site. You agree not to reproduce, modify, distribute, replicate, commercially exploit or create derivative works of any portion of the site or material thereon. You further agree that you will not access our website by any means except through the interface provided by Vitamin Discount Center for access to the site. You agree that you will not access this site from any territory where its contents are illegal, and that you, and not Vitamin Discount Center and its affiliates, are responsible for compliance with applicable local laws. These terms are effective unless and until terminated by either you or Vitamin Discount Center. You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. Vitamin Discount Center also may terminate or suspend this Agreement, at any time, without notice, and accordingly deny you access to the site, if in Vitamin Discount Center's sole discretion you fail to comply with any term or provision of this Agreement or your use is harmful to the interests of another user or Vitamin Discount Center or its affiliates. Upon any termination of the Agreement by either you or us, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made under the terms of use or otherwise. You agree that Vitamin Discount Center may terminate or suspend your access to all or part of this site, without notice, for any conduct that Vitamin Discount Center, in its sole discretion, believes is in violation of these Terms of Use or any applicable law or is harmful to the interests of another user, Vitamin Discount Center or its affiliates.

VII. Purchase Agreements

A. Quantity Limits and Items for Resale

Vitamin Discount Center reserves the right to limit the quantity of items purchased per person, per household, or per order. We reserve the right to apply these restrictions to orders placed by the same account, the same credit card, and to orders using multiple accounts or credit cards that use the same billing and/or shipping address. We will provide notification to the customer e-mail and/or billing address provided when applying the limitations provided under these Terms of Use . Vitamin Discount Center also reserves the right to prohibit sales to dealers.

B. Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. We, at our sole discretion, reserve the right to refuse or cancel any order for any reason. For your convenience, you will not be charged until your order is shipped. Some situations that may result in your order being canceled include limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; product or ingredient restrictions mandated by local, state, or national regulations; or problems identified by our credit card processing service provider. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept and process your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.

Vitamin Discount Center strictly follows all national regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States.

C. Pricing or Typographical Errors

We at Vitamin Discount Center work diligently to provide accurate, complete, and current product and pricing information. Despite these efforts, pricing or typographical errors may occur from time to time. In the event that an item is listed at an incorrect price or with incorrect information, Vitamin Discount Center shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and product availability are subject to change without notice.

D. Prices & Currencies

The prices displayed on this Site are quoted in U.S. dollars and are valid and effective only within the United States. Our prices do not include shipping or sales taxes, if applicable. Shipping and sales tax will be added to your total invoice price where applicable. You are responsible for the payment of any shipping charges and state and local sales or use taxes that may apply to your order.

E. Shipping Policies

Orders ship Monday through Friday. Our Shipping department closes weekdays at 5: 00 pm EST and is closed Saturday, Sunday and Holidays. Expedited orders will ship via Federal Express 2 day Home Delivery or USPS Priority mail. You can track your packages through the confirmation email that is sent to you after the order is shipped. All packages shipped have delivery confirmation numbers. There are some tracking capabilities but the primary purposes for a delivery confirmation is to let us know the date and time you receive your package.

All packages valued over $200 will require a signature for delivery. Please make sure you have any packages valued over $200 shipped to a location where the package can be signed for upon receipt.

Select items may be advertised as "Free Shipping". This applies to standard shipping only with no minimum purchase requirement. Normal shipping charges apply if you choose to select expedited shipping for these items. Normal shipping charges will apply to items that are not advertised as "Free Shipping" whether they are ordered alone or along with items advertised as "Free Shipping".

All orders will be shipped within twenty-four (24) to forty-eight (48) hours after the order is placed. Vitamin Discount Center will make every attempt to ship complete orders. In the event we do not have all of the items ordered in stock and we cannot obtain the missing items in a timely manner, we will ship the items we have and indicate that a portion of your order was out of stock. We ask that you please re-order the out of stock items at a later date as many times our inability to ship certain products is due to manufacturer shortages. After you place an order with us, an invoice for your order will appear onscreen and also will be emailed to you. You can also use this confirmation email to track your shipment through the FedEx system after your order is shipped (for orders shipped via FedEx only). Please print and file the order confirmation and/or save the email for your records. If the billing address on your order does not match the billing address on the credit card the order will not ship. We reserve the right to cancel any order for any reason. If a fraudulent credit card is used on our site we will notify the cardholder's bank and contact the cardholder immediately.

F. Return Policy

If you received the wrong item in your order or if your order was damaged during shipment, please do not open the items. Contact us right away so we can ship the proper items to you and give you instructions for returning damaged product or product received in error. Vitamin Discount Center cannot accept any opened items for return. Returns are not accepted if it has been more than 20 days since the customer received the order. Vitamin Discount Center will only accept unopened items for return. Once an item has been opened, it cannot be returned. If a product is returned to us and is opened, credit cannot be issued. This includes boxes with "nutrition bars" or "packets" in them. Shipping charges are not refundable. Vitamin Discount Center will not accept responsibility for items susceptible to melting, including, but not limited to, products containing a chocolate coating. Vitamin Discount Center will not accept these items for return or exchange. Items shipped with ice packs may arrive at room temperature. Ice packs are intended to protect against extreme temperatures only. We recommend that you select expedited shipping for these items.

VIII. Credit Card Security

Taking the steps listed below may help to prevent unauthorized use or reduce the chances of interception of your credit card number: Limit your online shopping to Internet merchants with sites using Secure Sockets Layer (SSL) technology. SSL helps secure your data from unauthorized interception. The VDC Site uses SSL security. Use a browser that supports SSL. Browsers supporting SSL show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL. The most common browsers, such as Mozilla Firefox or Internet Explorer, support SSL. At Vitamin Discount Center, the credit card information collected is encrypted through these Secure Socket Layers before it is transmitted over the Internet. All online transactions at Vitamin Discount Center are handled with a 128-bit SSL encryption certificate issued by GeoTrust DV SSL CA. When you enter your personal information and credit card number into our order form, it is transmitted across the Internet in an encrypted form, then decoded when it reaches us.

IX. Limitation of Liability

VITAMIN DISCOUNT CENTER AND ITS AFFILIATES SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR RELATING TO THE USE OF OR INABILITY TO USE THIS SITE, INCLUDING WITHOUT LIMITATION ANY LIABILITY (I) AS A PUBLISHER OF INFORMATION, (II) AS A RESELLER OF ANY PRODUCTS OR SERVICES, (III) FOR ANY DEFECTIVE PRODUCTS, (IV) FOR ANY INCORRECT OR INACCURATE INFORMATION, (V) FOR ANY UNAUTHORIZED ACCESS TO OR DISCLOSURE OF YOUR TRANSMISSIONS OR DATA, (VI) FOR STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE, OR (VII) FOR ANY OTHER MATTER RELATING TO THIS SITE OR ANY LINKED SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF GOOD WILL, LOSS OF USE, LOSS OF DATA, COST OF PROCURING SUBSTITUTE GOODS, SERVICES OR INFORMATION, LITIGATION OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF THE USER ADVISES OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN THE VITAMIN DISCOUNT CENTER AND THE USER. THE PRODUCTS, INFORMATION AND SERVICES OFFERED ON AND THROUGH THIS SITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. BECAUSE THE LAWS OF SOME STATES MAY NOT ALLOW FOR THE EXCLUSION OF CERTAIN DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

Notwithstanding the foregoing, the sole and entire maximum liability of Vitamin Discount Center and its affiliates for any reason, and your sole and exclusive remedy for any cause or claim whatsoever, shall be limited to the amount paid by you for any product purchased by you from Vitamin Discount Center on this site. You agree to indemnify, defend and hold harmless Vitamin Discount Center and its affiliates against all claims, demands, causes of action, losses, expenses, damages and costs, including without limitation any reasonable attorneys' fees, resulting or arising from or relating to your use of or conduct on the site, any activity related to your account by you or any other person, any material that you submit to, post on or transmit through the site, your violation of these Terms of Use, your infringement or violation of any rights of another, or termination of your access to this site.

X. Interpretation

If a court of competent jurisdiction deems any part of this Agreement unlawful, void, or cannot be enforced, the other provisions of our Agreement will remain in effect, valid, and enforceable.

XI. Applicable Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida without regard to choice of law rules. Each user agrees to submit to personal jurisdiction in the State of Florida and further agrees that any cause of action arising from or relating to the use of this site or this Agreement shall be brought exclusively in Federal or State Courts for Hillsborough County, Florida.

XII. Law Enforcement Agencies

Vitamin Discount Center fully cooperates with law enforcement agencies in identifying those who use the VDC Site for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request, or in connection with litigation. Vitamin Discount Center reserves the right to release Personal Information or any other information we may have about users who we believe are engaged in illegal activities or are otherwise in violation of our Internet policies, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the VDC Site, or to protect the rights or property of the Vitamin Discount Center, its affiliates, or any of their officers, directors, or employees, agents, third-party content providers, suppliers, sponsors, licensors, or other users of the VDC Site. Vitamin Discount Center also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.

XIII. Copyright and Trademarks

All website design, text, graphics, sound, software and other content, and the selection and arrangement thereof appearing on this site, are the property of Vitamin Discount Center or its licensors. Permission is granted to electronically copy and to print in hard copy portions of this web site for the sole purpose of placing an order with Vitamin Discount Center or using this website as a vehicle for shopping. Any other use of materials on this site, including without limitation reproduction for purposes other than noted above, without the prior written permission of Vitamin Discount Center, is strictly prohibited. Vitamin Discount Center, and all logos, page headers, custom graphics and icons are service marks and/or trademarks of Vitamin Discount Center or its licensors or affiliates. All other trademarks, service marks, product names and company names or logos that appear on this site are the property of their respective owners.

XIV. General Information

Our failure to exercise or enforce any provision of our Agreement will not constitute a waiver of such right or provision by us. You agree that regardless of any statue or law to the contrary, any claim or cause of action arising out of or related to the use of our website or our Agreement must be filed within one (1) year after the claim or cause of the action arose; if your claim is not filed within one year, your rights to file such a claim will be forfeited. The "No Warranty - Disclaimer" and "Limitation of Liability" provisions of this Agreement are for the benefit of Vitamin Discount Center and its affiliates as defined herein, and each of these individuals or entities shall have the right to assert and enforce these provisions directly against you on its own behalf. With the prior agreement of Vitamin Discount Center, any claim, dispute or controversy arising or concerning this site and/or this agreement shall be decided by binding arbitration with the Rules of the American Arbitration Association and any such arbitration proceeding brought and held in Hillsborough County, Florida. The decisions of the arbitrators shall be conclusive upon all parties involved and judgment upon any award of the arbitrator by any court having competent jurisdiction. This provision shall be specifically enforced by a court of competent jurisdiction.

Our Privacy, Child Protection and Security Policy is subject to change at any time without notice. Please check this Policy periodically for changes. Use of this website implies that you agree to this Policy as updated, revised, or modified.

If you have questions about this Privacy, Child Protection and Security Policy, or believe that Vitamin Discount Center has acted inconsistently with this statement, please contact Vitamin Discount Center customer service.

XV. Entire Agreement

This is the only Agreement between Vitamin Discount Center and each user of this site. This Agreement supersedes any and all other previous agreements regarding the use of this site. As a user, you have agreed to read and review this entire Agreement prior to your use of this site. Our Terms and Conditions may be updated at any time of our choosing. The most recent revision of this Agreement took place on January, 17 2014.

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