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Store Policies

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Shipping Policy
shipping zones    

Standard Shipping: 

Continental US Street Address or PO Box 

Free standard shipping is included for all orders, no minimum purchase required.

Expedited Shipping:

$24.95 for orders $0 to $200
$39.95 for orders $201 to $400
$54.95 for orders $401 to $600
For orders over $600, please contact us for a shipping rate.


Orders ship Monday through Friday. Our Shipping department closes weekdays at 5: 00 pm EST and is closed Saturday, Sunday and Holidays. Expedited orders will ship via Federal Express 2 day Home Delivery or USPS Priority mail.  You can track your packages through the confirmation email that is sent to you after the order is shipped.  All packages shipped have delivery confirmation numbers. There are some tracking capabilities but the primary purpose for a delivery confirmation is to let us know the date and time you receive your package.

All packages valued over $200 will require a signature for delivery.  Please make sure you have any packages valued over $200 shipped to a location where the package can be signed for upon receipt.   

Free Shipping Policy: 
Select items may be advertised as "Free Shipping".  This applies to standard shipping only.  Normal shipping charges apply if you choose to select expedited shipping for these items.  Normal shipping charges will apply to items that are not advertised as "Free Shipping" whether they are ordered alone or along with items advertised as "Free Shipping"


Order Acceptance and Fulfillment
All orders will be shipped within twenty-four (24) to forty-eight (48) hours after the order is placed. Vitamin Discount Center will make every attempt to ship complete orders.  In the event we do not have all of the items ordered in stock and we can not obtain the missing items in a timely manner, we will ship the items we have and indicate that a portion of your order was out of stock.  We ask that you please re-order the out of stock items at a later date as many times our inability to ship certain products is due to manufacturer shortages. After you place an order with us, an invoice for your order will appear onscreen and also will be emailed to you.  You can also use this confirmation email to track your shipment through the FedEx system after your order is shipped (for orders shipped via FedEx only).  Please print and file the order confirmation and/or save the email for your records. If the billing address on your order does not match the billing address on the credit card the order will not ship. We reserve the right to cancel any order for any reason.  If a fraudulent credit card is used on our site we will notify the cardholder's bank and contact the cardholder immediately.  Please see our Privacy and Security Policy for more information...

Return Policy

Your satisfaction is very important to us.

Please review the terms of our Return Policy:

  • If you received the wrong item in your order or if your order was damaged during shipment, please do not open the items.  Contact usright away so we can ship the proper items to you and give you instructions for returning damaged product or product received in error.

  • Vitamin Discount Center cannot accept any opened items for return. 

  • Returns are not accepted if it has been more than 20 days since the customer received the order.

  • Vitamin Discount Center will only accept unopened items for return.  Once an item has been opened, it can not be returned.  If a product is returned to us and is opened, credit cannot be issued. This includes boxes with "nutrition bars" or "packets" in them.

  • Shipping charges are not refundable.

  • Vitamin Discount Center will not accept responsibility for items susceptible to melting, including, but not limited to, products containing a chocolate coating.  Vitamin Discount Center will not accept these items for return or exchange.

  • Items shipped with ice packs may arrive at room temperature.  Ice packs are intended to protect against extreme temperatures only.  We recommend that you select expedited shipping for these items.

 

At Vitamin Discount Center, we try to provide accurate, complete, and current information about our products.  Despite these efforts, manufacturers may make changes to their products' supplement facts from time to time without our knowledge.  We update the product information on the Vitamin Discount Center Web Site as soon as new product information becomes available.  While we pride ourselves on the value of the nutritional content contained on the Vitamin Discount Center Site, we are not responsible for discrepancies in product descriptions or product packaging.


 

If you would like to returned an unopened item to us,  please ship the products using the original packing materials to:

Vitamin Discount Center

Returns

10359 Cross Creek Blvd.

Suite E-F-G

Tampa, FL  33647  

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